Privacy Policy

Last updated: April 1, 2025

Introduction

Within this privacy policy, Demiurgos AI Labs Corporation (also referred to as "Demiurg," "we," or "us") details how your information is collected, utilized, and safeguarded when you engage with our website (demiurg.ai) and associated services. This policy governs all users interacting with our platform and services. It is essential to read this policy in parallel with our Terms of Service ("Terms"), which provide supplementary crucial details regarding our handling of your data and content.

Data Collection and Use

Information We Gather

Account Details

The following account information is collected:

  • Your email address
  • Your name
  • Payment details if you subscribe to a paid plan
  • Your preferences and settings related to your account

Please consult the "User accounts and content" section of our Terms for thorough information on managing your account and your responsibilities concerning account details.

Service Interaction Data

We collect data related to your usage of our services, including:

  • Code and prompts generated by you
  • Data concerning your interactions with the platform
  • Statistics on feature usage
  • Information from error logs and for debugging purposes

The "Intellectual property rights" section within our Terms elaborates on the ownership and the rights governing the use of generated code and content.

Information Collected Automatically

The types of information gathered automatically consist of:

  • IP addresses
  • Details about your browser type and version
  • Information pertaining to your device
  • Your operating system
  • The times and dates of your access
  • The specific pages you visited

Analytics and Tracking Mechanisms

We employ the following tools for analytics and tracking:

  • PostHog
    • For product analytics and monitoring user behavior, we utilize PostHog.
    • Refer to PostHog's Privacy policy for specifics on their data handling procedures.
  • Google Analytics and associated services
    • To comprehend website traffic and usage patterns, we use Google Analytics.
    • You have the option to opt out via the Google Analytics Opt-out Browser Add-on.
    • Visit Google's Privacy & Terms for additional information.

Cookies and Similar Tracking Technologies

We make use of cookies and comparable tracking technologies for several purposes:

  • To keep your session active
  • To recall your preferences
  • To analyze how the platform is used
  • To enhance our service offerings

Management of your cookie preferences can be done through your web browser's settings.

How Your Information is Utilized

As specified in our Terms of Service (refer to the "Data usage, training, and learning" and "Service improvements and training" sections), we apply the collected information for these objectives:

  • Delivering and enhancing our services, which involves:
    • Improvements to platform functionality
    • Enhancements to the quality of service
  • Support functions and operational needs:
    • Offering customer assistance
    • Handling payments
    • Distributing service-related updates
  • Security protocols and system maintenance:
    • Preserving the security of the platform
    • Analyzing patterns of usage
    • Resolving technical problems
    • Guarding against abuse and fraudulent activities

For the full scope of our data usage practices, training methodologies, and particularly the exceptions applicable to the Enterprise plan, you are directed to review the "Data usage, training, and learning" section in our Terms of service located at demiurg.ai/terms-and-conditions.

Data Sharing and Handling

Third-Party Service Operators

In accordance with our Terms, we share data with reliable service providers. For specific details concerning:

  • Methods of data processing
  • Protections afforded under the Enterprise plan
  • Requirements imposed on service providers
  • Agreements for custom data handling

Please examine the "Data usage and learning" section within our Terms.

Users on the Enterprise Plan

Additional data protection measures and privacy rights are available to Enterprise users. For exhaustive information about:

  • Limitations on data use for training
  • Customized agreements
  • Restrictions on sharing data with third parties

Kindly consult the "Enterprise plan exceptions" section in our Terms.

Your Entitlements

You possess the following rights:

  • To access your personal information
  • To ask for corrections to your data
  • To ask for the deletion of your data
  • To export your data
  • To opt-out from specific data processing activities
  • To revoke your consent

Reach out to support@demiurg.ai to make use of these rights.

Security Protocols

We put into practice security measures aligned with industry standards:

  • Transmission of data using encryption
  • Secure methods for storing data
  • Controls on data access
  • Periodic security evaluations
  • Training for employees

Service Enhancement and AI Training

Consistent with the "Data usage, training, and learning" section of our Terms, certain data may be used by us to refine our services and train our AI systems. It is important to note that significant exceptions and limitations exist, especially for those on an Enterprise plan.

We encourage you to refer to our Terms for comprehensive details regarding:

  • The kinds of data employed for training
  • Exceptions specific to the Enterprise plan
  • Our practices for handling data
  • Your rights concerning the usage of your data

Data Safeguarding and Security

The security protocols and data protection methods we employ are supplementary to the warranty disclaimers and liability limitations outlined in our Terms. For specific details on:

  • Security of the platform
  • Handling of data
  • Allocation of risk
  • Limitations on liability

Please refer to the sections titled "Disclaimer of warranties" and "Limitation of liability" within our Terms.

Visibility of User Content

The content and code you generate via our services, which includes prompts and project files, are considered private. Access is limited to you and designated Demiurg employees, contractors, and partners, only as required for providing support and ensuring platform functionality.

Should you configure your Agent as "public," the associated prompts and code may then be viewed by other users. Your public Agent may also be duplicated ("remixed") and utilized as a foundation for other projects. Private Agents are not eligible for remixing, and their code and prompts remain hidden from other users.

Unless you decide to make your private content and projects publicly accessible through our platform's sharing and collaboration functionalities, other users cannot view them.

Protections Regarding Liability

Our platform integrates technical measures aimed at safeguarding the privacy and security of user-generated content. However, we are not liable for any problems that might occur if users intentionally bypass our platform's constraints or security measures to access private content.

It is the user's responsibility to ensure the confidentiality of their account credentials and for all activities conducted through their account, regardless of whether such activities were authorized by the user. We disclaim any and all liability for damages, loss of profits, or any other harm that results from unauthorized access to user content.

Our disclaimers of warranties and limitations of liability, as specified in our Terms of Service, cover all facets of our platform and services, including the security and privacy aspects of user data.

Privacy of Children

Use of our services is not permitted for individuals below the age of 18. We do not deliberately collect information from children.

International Transfers of Data

Through our network of service providers, we may transfer data across international borders. We confirm that suitable safeguards are maintained for these transfers.

Legal Context

This privacy policy forms an integral part of our Terms and is governed by them. If any inconsistency exists between this privacy policy and our Terms, the Terms will hold precedence.

Modifications to This Policy

This policy may be updated by us periodically. Any alterations will be managed according to the procedure specified in our Terms related to policy amendments.

Contact Information

General Contact Details

Company Name: Demiurgos AI Labs Corporation Address: 8 The Green STE D Dover, DE 19901 - Delaware, USA Website: https://demiurg.ai

How to Contact Us

For any further questions, please contact us via support@demiurg.ai.

Expected Response Times

  • Our goal is to address privacy-related questions within 7 business days.
  • Support inquiries are addressed based on the service level agreement associated with your plan (refer to the Terms of service for specifics).
  • For critical issues concerning data protection or security incidents, please ensure your email subject line includes "URGENT - PRIVACY".

Supplementary Resources

For the most efficient response, please utilize the relevant email address for your specific query and remember to include applicable account details when contacting us.